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Browse the siteJanuary 18 2016
Husband-and-wife team Eric and Janelle Boyenga were among the very first agents to start advertising with Zillow. A decade ago, portals were still new and agents were beginning their first tenuous steps into online marketing.
"Years ago, and still even now, we'd spend money in different places and just see what sticks," says Janelle. "If something stuck, we'd spend more money."
Zillow was one of the places that stuck. They joined the site in February of 2006 with an initial investment of $1000. In the 10 years since, Zillow has consistently been their best source of leads and business growth.
"Zillow really catapulted our business," says Eric. "We get a lot of leads--somewhere between 100 to 200 leads a month. If we had Zillow 20 years ago, we would be where we are today 10 years earlier because you can really speed up your growth."
Over the past decade, the Boyengas have perfected their Zillow game and they now share their knowledge with other agents as trainers in Zillow's Accelerate Program for Zillow Premier Agents. They shared their favorite best practices for leveraging Zillow during our interview.
Providing great customer service is the best way to make the most of your investment in advertising with Zillow, according to the Boyengas.
"A lot of Realtors don't understand what clients are looking for and don't take online client contact seriously," says Janelle. "They're looking for a Realtor that's professional, and so many times agents don't even respond to clients when they email them or text them--and all they want is your help!"